Privacy policy
This Privacy Policy explains how Stevano Brill collects, uses, stores, and protects personal information provided by clients in connection with our made-to-measure and bespoke tailoring services.
We are committed to safeguarding your personal data and respecting your privacy. By engaging our services, you consent to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
We may collect and process the following types of personal information:
• Full Name
• Contact details, including telephone number and email address
• Body measurements and fitting notes
• Order details, garment specifications, and preferences
• Appointment and scheduling information
• Communication records (including email, WhatsApp, or other direct correspondence)
• Photographs taken during fittings or consultations (only with client consent)
• Payment-related information where required to process transactions
Personal information is collected primarily through in-person consultations, direct communication, and website-based tools used to support our services.
Purpose of Collection
Personal information is collected and used solely for legitimate business purposes, including:
• Producing made-to-measure and bespoke garments
• Managing orders and tailoring records
• Scheduling fittings and appointments
• Communicating order progress, completion, and collection details
• Providing alteration, repair, or after-service support
• Maintaining internal records for service continuity
We do not use personal information for automated decision-making, profiling, or unsolicited marketing without consent.
Data Sharing & Disclosure
Stevano Brill does not sell, rent, or trade personal information to third parties.
Personal data may be disclosed only in the following limited circumstances:
• With trusted third-party service providers that support our operations, such as website hosting platforms, appointment scheduling systems, payment processors, and communication tools
• To fabric suppliers or production partners, strictly to the extent necessary to fulfill an order
• When required by applicable laws, regulations, or legal processes
All reasonable efforts are made to ensure that any third party handling personal data does so in accordance with confidentiality and data protection obligations.
Third-Party Service Providers
We may engage trusted third-party service providers to support our business operations, including website hosting, appointment scheduling, payment processing, and client communication services.
These service providers may process personal information on our behalf only for the purposes of delivering their services to us and are not authorised to use such information for their own marketing or unrelated purposes.
Data Storage & Security
We take reasonable and appropriate measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
Personal data may be stored in physical records and/or secure digital systems accessible only to authorised personnel. While no method of storage is completely secure, we strive to apply industry-appropriate safeguards.
Data Retention
Personal information is retained only for as long as necessary to:
• Fulfill tailoring services
• Provide ongoing alteration or repeat-order support
• Maintain measurement records for client convenience
• Comply with applicable legal or regulatory requirements
Clients may request deletion of their personal data, subject to legal, operational, or record-keeping obligations.
Client Rights
Clients have the right to:
• Request access to their personal information
• Request correction of inaccurate or incomplete data
• Request deletion of personal data, where reasonably possible
Requests may be submitted using the contact details provided below.
Updates to This Privacy Policy
Stevano Brill reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page and will take effect upon publication.
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:
Email: info@stevanobrill.com
Location: Jakarta, Indonesia
Acceptance of Policy
By engaging Stevano Brill's services, clients acknowledge that they have read, understood, and agreed to this Privacy Policy.