TERMS and
CONDITIONS

General terms and conditions
In these Conditions of Sale “the Seller” means Stevano Brill “the Customer” means the person, firm or company purchasing the goods, “the Goods” means the Order placed by the Customer for the supply of the Goods. These terms do not affect your statutory rights.

The Seller will accept order amendments up to 48 hours after payment has been placed. After this time the Seller reserves the right to charge for all costs incurred in making any amendments.

The Seller will accept order termination requests up to 48 hours after payment has been placed. After this time the Seller reserves the right to charge for all costs incurred including an admin charge.
Fit Guarantee
The Seller reserves the right to conduct as many fittings as is necessary to ensure a perfect fit.
The Seller reserves the right to make the goods again at anytime if the Seller deems it necessary to ensure a perfect fit.
The Seller reserves the right to charge for any alteration resulting from a change in body shape from the time measurements were taken or between fitting appointments.

The Seller reserves the right to charge for any alteration requested and reversal of said alteration that it deems unnecessary or detrimental to the fit.

The Seller will make the goods subject to the details taken and signed for by the customer.
After the goods have been made any requests for amendments to these details will be chargeable and may be refused.
Any detail of the goods not clearly stated on the order form will be made in a style of The Seller’s choosing.
Cloth and Garments
The customer accepts they will order the goods based on the size of swatch seen.
Any cloth may vary slightly in colour and finish from the swatch viewed.
The Seller reserves the right to offer an alternative cloth of comparable quality in the event of discontinuation of any cloth.
The goods are made to the exacting standards of the Seller. As all goods are made by hand the customer accepts there may be some idiosyncrasies unique to their goods.

Additional goods ordered at a later date to match original goods could be different shade to the original goods.
Appointments
The Seller will make every effort to book each fitting at a convenient time and location but offer no guarantee of any particular time or venue. All appointments are subject to availability.
The Seller reserves the right to cancel any fitting day or fitting day location. In this instance an alternative venue will be offered
The Seller bears no responsibility for journey times or expenses incurred travelling to and from our venues or loss of earnings due to attending appointments.
Returns
The Seller will consider requests for alterations up to 21 days after the goods have been collected. After this time The Seller reserves the right to charge for any alteration.

The Seller will not be responsible for any time that elapses from the date of collection to any request for alterations.

The Seller will correct any manufacturing faults up to three years after the goods have been collected. The Seller will not accept any returns of the goods after this time.

In the rare event of a fault the customer must not wear the goods until inspection by the Seller.

The Goods shall be at the Customer’s risk from the date of collection.